Error in service HomepageT
While working on some Integration Broker configuration on an environment, I started getting a number of errors, and could no longer get past the login screen. On the PIA, the site just kept displaying the following:
Not very helpful! The application server logs (APPSRV_MMDD.LOG
) was slighty more informative, giving the following messages:
Error in service HomepageT, CREF with URL can not be found:
http://webserver.com:8000/psp/ps/EMPLOYEE/HRMS/?tab=DEFAULT
Failed to execute HomepageTemplate request
Service HomepageT failed
Turns out, that the HRMS
node had been made inactive. This was the node being used by the EMPLOYEE
portal for HRMS/Campus Solutions, so it needed to be active. You can check the nodes being used by looking at the PORTAL_HOSTNODENAM
field in PSPRDMDEFN
.
Updating the node to active, by setting ACTIVE_NODE = 1
in PSMSGNODEDEFN
for the HRMS
node, stopping the application server, physically deleting the cache files, and restarting the application server resolved the issue.
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